Privacy Policy
Your privacy is important to us. This policy explains how GenomicOps collects, uses, and protects your information.
Information We Collect
Information You Provide
Information Automatically Collected
When you use our services, we automatically collect:
Browser type, operating system, unique device identifiers
How you interact with our services, features used, time spent
IP address and approximate location
Error reports, crash logs, system performance
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
How We Use Your Information
Primary Purposes
Delivering and maintaining our services
Creating and maintaining your account
Sending service updates and responding to inquiries
Additional Uses
Understanding service usage and performance
Enhancing features and functionality
Protecting our services and users
Legal Basis for Processing
We process your information under the following legal bases:
How We Use Your Information
Primary Purposes
Delivering and maintaining our services
Creating and maintaining your account
Sending service updates and responding to inquiries
Additional Uses
Understanding service usage and performance
Enhancing features and functionality
Protecting our services and users
Legal Basis for Processing
We process your information under the following legal bases:
Data Security Measures
Technical Protections
Data encrypted in transit and at rest
Strict authentication and authorization protocols
Continuous monitoring and testing
Organizational Security
Regular security awareness programs
Strict need-to-know basis access
Comprehensive breach response procedures
Our Security Commitment
GenomicOps is committed to protecting your data using industry-leading security practices. While no method of data transmission or storage is 100% secure, we continuously update and improve our security measures to protect your information.
Data Sharing Practices
GenomicOps is committed to protecting your privacy. We share your personal information only when necessary and with appropriate safeguards in place.
Service Providers
We share data with trusted service providers for:
- Hosting and infrastructure
- Analytics and performance monitoring
- Customer support services
Legal Requirements
We may share information when required:
- To comply with legal obligations
- In response to valid legal requests
- To protect legal rights and safety
Data Processing Agreements
We maintain data processing agreements with all third-party service providers that ensure:
No Sale of Personal Information
GenomicOps does not sell your personal information to third parties. Any sharing of information is solely for the purpose of providing and improving our services.
Your Privacy Rights
Access
Request access to your personal data and receive a copy of the information we hold about you.
Rectification
Request correction of any inaccurate or incomplete personal data we hold about you.
Erasure
Request deletion of your personal data under certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
We'll respond within 30 days
International Data Transfers
Data Transfer Safeguards
When we transfer your data internationally, we implement the following safeguards:
EU-approved data transfer mechanisms
Contractual protections for transfers
Special Jurisdictions
European Users (GDPR)
Additional rights include:
- Data portability
- Right to restriction of processing
- Right to object to processing
California Residents (CCPA)
Additional rights include:
- Right to know what personal information is collected
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising rights
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, you can reach us through any of the following methods:
Address
Privacy Department
Winnipeg, Manitoba, Canada
DPO
Data Protection Officer
dpo@genomicops.com
We strive to respond to all legitimate privacy-related inquiries within 30 days. For urgent matters concerning your personal data, please indicate this in your communication.
This privacy policy was last updated on November 01, 2024. We regularly review and update our privacy practices to ensure continued compliance with applicable privacy laws and regulations.
GenomicOps reserves the right to modify this privacy policy at any time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you a direct notification.